FAQs

Approximately 45 hours but can burn for longer depending on the environment & time of year.

We use 100% natural coconut & rapeseed wax for both our candles & wax melts

Yes, our wax & fragrances along with our vessels & packaging are all sourced to provide vegan friendly products. 

Candle's tunnel if you do not burn your candle for the correct length advised on your first burn. The wax has a memory and in order to make sure there is no wax left on the sides when burning, ensure to burn your candle 3-4 hours or until the pool of wax reaches the edge of the vessel on your first burn. Thereafter, avoid burning your candles for short bursts but do not exceed 4 hours to get the best out of your candle. 

Easiest way to clean the wax out of your used candle is to pop it into the fridge. Wax shrinks and this should make it easy to take out the remaining wax. Thereafter give your jar a rinse with washing up soap and warm water to remove any residue remaining. 

Make sure not to use an abrasive sponge or brush when cleaning out your vessel as this could leave scratches.  

We aim to dispatch all orders within 3-5 working days. We will send you an email confirmation once your item has been dispatched. 

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